[Resolved]  Flipkart — Filpkart cheated me..

Address:Anantapur, Andhra Pradesh

Well I have ordered for back case ie plastic, my order id:OD[protected].they have sent a duplicate product which is not has described in filpkart website.well in website it clearly mentioned it's platisc nd imak trademark on back side of case...but the product i have received is totally different ie it's rubber nd no imak trademark on it...actually this product is not shippable to my address ie:Anantapur, Andhra pradesh, so i have contacted filpkart they said to keep alternate address so I have ordered to my alternate address(Bellary), yesterday i took the product from relative's(frm alternate address).when I open the seal I have noticed the product is fake so I have contacted filpkart customer service on s'day..one of the filpkart service executive said within 24hrs you will get call from us..but i didn't recived a call from them.so I have contacted again then they said that we can't do anything after ten day's...well if you have sent the right product then their will be no problem, you peoples have sent the wrong product(fake) and saying that we can't do anything.you people cheated me..if you cheat for this small accessories then how could people will trust for large applicanes...
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Complaint marked as Resolved 
Verified Support
Jun 01, 2015
Flipkart Customer Care's response
When checked issue is already addressed and we not able do replacement or refund in this regard and customer had come back post replacement policy. Hence closing the case.
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