[Resolved]  Flipkart — fingerprint panel of phone not working

My new handset purchased from flipkart, the le eco le max 2 is not showing response over the fingerprint panel. It's only nearing 2 weeks after the purchase. As per the rules it has 1 year manufacturer warranty. So i kindly request you to provide me with the information on how to return this product to yourself inorder to solve this issue. Also i want to know whether replacement is provided for this phone so that i can purchase a new phone from flipkart itself. Please provide me with a reply.
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Dec 15, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Nov 10, 2017
Flipkart Customer Care's response
We will revert on it.
Verified Support
Nov 14, 2017
Flipkart Customer Care's response
We have interacted with customer and informed that the product was delivered to you on (Sep 30th '17) and as per the sellers 10 days replacement policy we can not initiate return. Request you to get in touch with the authorized service center. Customer agreed. Hence, closing form our end.
Complaint comments 

Comments

I have purchased Moto g5 plus mobile.i want to replace the order with new
Plz reactivate my flipkart account i am a certified buyer i trusted flipkart so much don't broke my trust flipkart

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