[Resolved] Flipkart — firstly unable to claim buyback value now not accepting my smartphone

Deepanshu Tuteja

from Sonipat, Haryana

Address:

924/13, 131001

Order id :- od[protected]

Dear sir/madam,
I wrote a complaint against not able to claim buyback value. Firstly, they provided resolution very late and after using the resolution the delivery boy refused the phone saying it doesn't pass the test. But my phone is intact one can say as good as new. But he denied to exchange.
They are raising issue other way round.in a way, i didn't get a resolution.

Kindly help me get a resolution asap!!!

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May 17, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Apr 09, 2019

Flipkart Customer Care's response We will revert on it.

Apr 12, 2019

Updated by Deepanshu Tuteja No response given from them till now . I did everything they asked as their part of validating my smartphone but no response have been recieved from there end . They just send mail that they tried reaching me but couldn’t reach me but i didn’t got a single call from them or missed call or message that someone tried to call me .
I m facing this issue since 2 april 2019.
Kindly help me get a resolution as soon as possible..