[Resolved]  Flipkart — Flight ticket partial refund

I am a student booked my flight tickets though Flipkart from Mumbai to Chicago on July 31st 2021 and the journey date is on 22nd August 2021. due to the travel restrictions the ticket was cancelled by Flipkart and suggested to reschedule my journey using the same ticket fare(38281) plus the seat change fare before 3 days of my travel. as per the Flipkart travel consultant the seat change fare was 30300 INR. After paying the seat change fare 30300INR to Flipkart(second transaction for rescheduling my journey) they said the tickets are unavailable. After having multiple calls with travel consultant the supervisor Sandeep apologized and promised full refund(38, 281 + 30, 300) and requested me to book the tickets on my own. After the refund process initiated the ticket was partially refunded(36, 374). and the seat change fare was not paid. I have been in constant touch with Flipkart travel customer care team ever since the refund process initiated. Had 100's of calls with them explaining the problem and they keep asking me to explain the problem every time I call them. their behavior is really depressing. Although, I have provided the proofs of the payment and partial refund they are now asking me to contact the airline for full refund and provide the proofs over and over again.