[Resolved] Flipkart — flipkart - account blocked

Santhosh Shyamala Arjunan

from Mumbai, Maharashtra

Address:

Chennai, Tamil Nadu, 91

I have ordered 1 mobile but cancelled seller side they said reason is out of stock. But when i check stock available so again i placed order now again cancelled seller side said same reason again. Than i approach customer care flipkart and after got mail from fkart side. They said sorry for the order cancellation for unforeseen now the issue resolved please make one order. After i placed one order and now my account blocked. Can you tell me what is the mistake my side. They saying that i am reselling products. Without inquiry, how can they block my account. Please take necessary action on them. How can they insult me. If i want to do so, i can create multiple accounts, why i use same account. Please check this. Thank you

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Nov 17, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 05, 2019

Flipkart Customer Care's response Hi Santhosh,

We'd like to let you know that your recent order has been canceled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your Flipkart account.