[Resolved] Flipkart — Flipkart account blocked without reason on 19 OCT 2021 | |||
My Flipkart account has been blocked by Flipkart Internet Pvt. Ltd. on 19/10/2021, 14:00 PM. I am regular customer for 7+ years along with having plus membership. Flipkart unilaterally blocked my account without any valid reason on said date and even without any prior email or call. Even after blocking my account, I have not received single mail or call from there. When I tried to contact to their customer care, they first did not picked call and after multiple failure they picked up and talked rudely, unprofessionally and disconnected the call. I am totally surprised to see this radical shift in behavior. I have requested them to cancel my ongoing orders, because i am not able to manage & track due to blocked account. But Flipkart refused to do so and dis connected call. Tried to talk on flipkart twitter account but there also given no solution. Due to this am going through severe mental trauma along financial loss resulting in deterioration of my personal and working life. I have plus membership, gift card, gocery membership . This all going in loss .Over that unable to place new order. I will surely approach Consumer court for this unilateral invalid account block incident . Harassing genuine and loyal customer will not going to be easy remember. Was this information helpful? | |||
Dec 16, 2021 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Oct 22, 2021 Flipkart Customer Care's response Hi, Greetings from Flipkart! We are sorry for the trouble caused. We regret to inform you that we are unable to find any details with the information shared. Hence, request you to share more details about the order ID, along with the registered email ID and contact number to check and assist you further. Your kind understanding and cooperation are appreciated. Thank you.
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