Flipkart — Flipkart blocked my account few days ago, I need clarification on this

Flikkart has blocked my account without valid reason and not even revert back to my email with clarification.

I have tried to order mobile 📱 which was canceled by flipkast seller 3 times and I got my refund..
When I raised this issue with flipkart they block my account saying this I am ordering lots of product and they think placing order for someone else..

Yes I acknowledged, I used to order for my relative and family members as well ..they are from remote village and do not know how to place order in flapkart so order few product on behalf of them.

And if it is illegal, Fiipkart shold send me alert or waring call before blocking.

I am damm sure based on the conversation I had with their support, flipkart support also not aware about this policy then how customer will know that.

Such a monopoly has to end by ONDC.