[Resolved] Flipkart — flipkart blocked the account and not returning product

icloud89

from Kanpur, Uttar Pradesh

Address:	Unnao, Uttar Pradesh, 209801
Website:	FLIPKART

Dear flip kart,

The mail sent by your team is really unacceptable and disappointing. As i am the one of your regular customers and the way it was mentioned in mail, saying that my account has been blocked as flipcart team have observed number of returns from my account. Its obvious if the stuff is not fulfilling our requirement surely it will be returned and 2nd thing it is not mentioned anywhere in flipkart portal that number of returns could be the result of my account block.

Now coming to the point, the last stuff we had ordered from flip cart was sun glass. As per the image of sun glass on flip cart and ordered it was black but we have received a sunglasses having golden frame with black glasses. Now please advise or suggest what we should do if we have not received appropriate product as per our choice.

Therefore kindly accept the return request and unblock my account.

Ci. [protected]@gmail.com
[protected]

+1 photos

Was this information helpful?

No (0)

Yes (0)

Oct 28, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 27, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

Sep 27, 2018

Flipkart Customer Care's response Customer raised a complaint stating that customer account has been blocked. We have interacted with the customer and informed that customer request for return can not be initiated due to high number of returns. Hence, closing the complaint from our side.

Related Flipkart reviews

View all 46723 Flipkart Reviews

Comments

Sonata DISG

from Bengaluru, Karnataka

Dear Sir/Madam,

got may SMS and call from [protected].

"Dear.cstamr flipkart (congratulations) you are winner of show(home shopping) you wub-1st price(tatasafari) and amount price is 12, 40, 148. registration service charges 2650. "

he also shared Bank Account Number to deposit 26000Rs to get tatasafari

shriya1706

from Varanasi, Uttar Pradesh

An order was placed with flipkart for a book with order id OD[protected], while the amount was debited but no order was placed. On complain to the officials no action was initiated neither the amount was refunded nor was the order placed.Incident: IN[protected]