[Resolved]  Flipkart — Flipkart cheated for the product worth 2000, sent me a beard trimmer worth inr 200

Address:	Bangalore, Karnataka, 122003
Website:	www.flipkart.com

Hi sir/madam,

I feel cheated, helpless and miserable for the last 15 days when i made an order from flipkart an apple ipod 32 gb worth 19998 and instead of that i got jsut a beard trimmer whithour any box or other accessories just packed in a polybag. As soon as i opened the product, i filed for the replacement request and the seller rejected, then again i filed the request again got rejected and then i got the option for trefund on the flipkart web portal and since 29th may i've been calling the flipkart customer support but they don't help me at all they just say in 24 hours it will get resolved, the wrong product will be picked up and the refund will be initiated but that never happened.

I've reached them through social networking also, but still no luck, they have made by life miserable. I used to call them twice a day for last 12 days but they keep on saying "please be carefree we will solve your problem" but they are not doing anything.

It's not about a 500 or a thousand rupees, it is about 20000 rupees product, i'm very helpless.

Please help me. Order details are here below also the snapshots from the flipkart web portal.

Order id : od[protected]

Flipkart incident number : in[protected]

I filed a consumer complaint @ https://www.consumercomplaints.inflipkart-order-apple-ipod-20000-inr-but-received-beard-trimmer-c1593191

But the flipkart team marked it closed without concerning to me.

Waiting for the help!