Flipkart — Flipkart customer service is worst

Flipkart — Flipkart customer service is worst

S Sheik Jaffar Sep 4, 2021 Sep 13, 2021 This thread was updated on Sep 13, 2021

Order ID - OD[protected] Order Date - 06Aug2021 Expected delivery date - 09Aug2021 (Not Delivered) Refund Date - 13Aug2021 Order is not delivered on expected delivery date but I received notification to my mobile as Order Delivered. I contact and complained about this issue to Flipkart customer care. I got refund of 1204 from 1205(Actual order amount) on 13Aug2021. I complained to change the delivery status from Delivered to cancelled, because of the order is not delivered. I contacting them from 9Aug2021 till date (04Sept2021) they didn't resolved this issue but they marked as issue resolved. They're not connecting my call to higher official. Just they're saying to wait we're transferring your call. But after 4 or 5 minutes waiting the call getting disconnected. Till now I contacted them more than 23 times but still my issue is not resolved. Worst experience with Flipkart customer care and waste of my time. +1 photos Was this information helpful? No (0) Yes (1)
Flipkart customer support has been notified about the posted complaint. Verified Support Sep 06, 2021 Flipkart Customer Care's response We will revert on it. Sep 13, 2021 Updated by Sheik Jaffar Still issue is not fixed. Worst experience with Flipkart
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Comments

rohitmn

from Sanquelim, Goa

Sep 8, 2021

Flipcart losing its brand value. I had ordered Artis Blutooth speaker vide Order NoOD[protected] . The product found faulty and customer care also not responding for refund of my money.
One more case happened with me vide ordered No OD[protected] Spotzero by milton Royale steel wringer spin mop found cheap quality plastic . The tried to returned it for refund as the quality of product is very cheap. I am trying best for my refund of money but customercare are supporting dealers favor . I dont kniw are having any financial connection with dealers ..I am deactivating my flipcart account as all online dealers are fraudlers selling cheap product with high price. They have made policy with Flipcart once delivered they will not refund your money..
Satark Rahe aur Savdhan Flipcart pe..

Milind
Goa