[Resolved]  Flipkart — Flipkart Delivered Dell Laptop with i5 processor instead of i7 Processor ordered ID OD[protected] .

Address:Flat No.9, Second Floor, Cozy Homes, M.S.Enclave, Dhakoli, Zirakpur, SAS Nagar, Mohali.

I had ordered to Flipkart i7 10 Generation Laptop on dated 30.9.2021 for Rs.74990/-, but Flipkart company had delivered me i5 processor Laptop on 3.10.2021. I am shocking after seeing such type of lapse by Flipkart Company. Therefore, I talk to company executive and he/she placed the return request of i5 processor laptop. But, now this time also he/she made a mistake and replacement showed i5 processor again instead of i7 processor, which was actually ordered by me.
After calling by me to executive of Flipkart he again cancelled the replacement order made on 4.10.2021 and advice me to call them again after 48 Hours for replacement.
But, I feel that I become a shuttle cock between company and their executives. Moreover, they are harassing me since 3.10.2021 and also not giving me email ID of the Flipkart company, so that I directly complaint their executives.
It is therefore requested to sort out the matter by giving directions to the Flipkart company and also punish them, so that further other person cannot be effect such type of harassments.

Virender Kumar.
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Nov 9, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 06, 2021
Flipkart Customer Care's response
We will revert on it.
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