[Resolved] Flipkart — flipkart did not delivered my electronic item

vikash dongo

from Raipur, Chhattisgarh

Address:	Rewa, Madhya Pradesh, 486331
Website:	flipkart.com

I had ordered gvaas gold plated 3.5mm stereo female to 2 male headphone y-splitter 0.3 m headphone splitter on
13 nov 2019, order number od[protected]

I had done full payment of the products with my debit card
The products are not yet delivered still but reflecting on their website as delivered. I get a fake delivery confirmation over email & sms. I have managed inform customer care but they only assured me get it delivered and made me wait till 22 nov 2019. But i got no result.

Customer care even do not take a request to cancel the order and refund me my money.

I am deeply disappointed with the way flipkart has managed this order and
Been through mental trauma due to the several follow ups of assurement of resolve. The issue. They have bad courier service. And they showed my fake signature of delivery..

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Nov 26, 2019

Complaint marked as Resolved

I GOT MY ITEM DELIVERED TODAY BY FLIPKART COURIER SERVICE. THEY TOLD ME SORRY FOR INCONVENIENCE..THANK YOU COMSUMER COMPLAINTS FOR YOUR INTERMEDIATORY.

Flipkart customer support has been notified about the posted complaint.

Nov 23, 2019

Updated by vikash dongo courier claim my fake signature as genuine signature.

Verified Support

Nov 25, 2019

Flipkart Customer Care's response Hi, We are sorry for the trouble you had to go through about the delivery of your product"GVAAS Gold Plated 3.5mm Stereo Female to 2 Male Headphone Y-Splitter 0.3 m Headphone Splitter". However, we would like to inform you that we tried reaching you on your numbers 99******70 and 78******06 on 22 Nov 19 at 11:13 AM but we were not able to reach you. We have sent a mail to your registered email ID. If you want us to reopen the case, kindly revert on the same mail.

Nov 26, 2019

Updated by vikash dongo Ii got my package.delivered today.thank you consumer complaints for your intermediatory.

Verified Support

Nov 27, 2019

Flipkart Customer Care's response Hi, Thanks for taking the time out to let us know that your product''GVAAS Gold Plated 3.5mm Stereo Female to 2 Male Headphone Y-Splitter 0.3 m Headphone Splitter'' has been delivered to you.Thanks for being patient while we worked with the seller and courier service provider to ensure that the order gets delivered to you on time. Your kind understanding is appreciated.