My name is Santosh Kumar Sahu, I have purchased a Product Canon EOS 3000D DSLR Camera with OD[protected] on 20th Jan 2023 from Flipkart. As it is mentioned in website the camera should have 35x Optical zoom but as I have received the item & checked the product I didn't found the 35x optical zoom when half of that also not coming. When I talk with can non customer care about this they have asked me to contact to Canon servicecenter for this. When €I checked with service center they told to call flipkart & Now flipkart is telling to contact servicecenter. When I asked for the replacement of the Item Flip kart denied & also denied to help on this. Flipkart told they will give refund for the item not the replacement though they have mentioned in the site. I asked about the discount what I get in the offer period but they denied to give that also in the form of wallet money. They initiated the refund & then they rejected that also.
This is completely incorrect as flipkart in this way grab their customer by showing the offer & also with wrong information about the item. Hence I need the Justice on this. This is the way flipkart doing fraud now a days.
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