Flipkart — Flipkart failed to deliver Grocery items in spite of 3 weeks follow up

Website:

www.flipkart.com

I had ordered grocery items more than 4k and product did not deliver. After multiple follow ups of 3 weeks Flipkart failed either to deliver nor to refund the amount. Customer services are so pathetic that they don't understand simple english and customer query. They have standard script " Please wait for 24 hours" I have decided to uninstall Flipkart. Amazon is 100 times better in terms of services and product quality. People should think twice before buying anything from Flipkart. They are not trust worthy and their services they have outsourced to some cheap call center and end results can't think off.
It's sincere request to all Flipkart buyers it's high time to stop buying from this people. Lot of options available either online or offline.. Do think of it.