[Resolved] Flipkart — flipkart first cancellation

Roshanthayyil

from Chennai, Tamil Nadu

Aug 20, 2018

Website: www.flipkart.com

Hi,

On 26th aug 2017 i paid for a flipkart first subscription (Invoice number #[protected] which was valid until 27th aug 2018.

On 31st july i received an email from flipkart informing me that my flipkart first membership has expired even though there was nearly a month remaining. This was done without any prior notification or providing an alternate. On 15th aug flipkart introduced a new programme flipkart plus.

On contacting customer service about the issue i was informed that they cannot do anything since the new programme has already been implemented and they can only take feedback.

Thanks,
Roshan

Was this information helpful?

No (0)

Yes (0)

Oct 5, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 21, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

Aug 24, 2018

Flipkart Customer Care's response Interacted with the cusotmer on [protected] about this service discontinued concern, informed this service has been cancelled, however cusotmer told why there was no intimation to the customer before the cancellation, informed the customer there was a sudden changes happened on the services that was the reason you didn't get notified before the cancellation, he said will not dealing with Flipkart anymore, hence closing the case.

Related Flipkart reviews

View all 46939 Flipkart Reviews

Comments

Bhati Barna Once More

from Balotra, Rajasthan

Aug 21, 2018

Mene jo order kiya tha vo galti se return ho gya or mere ac se pese bhi kat gye na to muje meee pese vapas mile na hi product or complane no. Par 100 bar call kiya to bat hi nhi hoti plz koi meri help krdo mere wapp no.[protected] or yhi mere order kiye hue no. Bhi he