[Resolved] Flipkart — flipkart forcing me to cancel the order after 7 days

Pitchers

from Bengaluru, Karnataka

Address:

Evolving System Network 58/2, 3rd Floor Gurudash Heritage 100 Feet Ring Road Banashankari 2nd Stage, 560100

I had ordered for a mi band 3 order number od[protected], at flipkart.com and as the site was showing the item as in stock, i made the payment (Rs. 1999) of the same through my credit card on 05 march, 2019. I received a confirmatory e-mail to this effect saying the product will be delivered at my house address of ghaziabad in 2-3 business days. However, on 13th march, 2019, they sent a mail to me cancelling the order and mentioning that the payment will be reversed in my credit card account. They now claim that the said product is no more in stock, however, i have been checking their site, and the product is very much available and the site is still showing it as in-stock but only at a higher price of around 5000 rs plus.
They cancelled my order saying that the product is not available inspite of sending a confirmatory e-mail to me.

Initially they asked me to wait till 13 march and now they are calling me and forcing me to cancel the order.
Please register my complaint against flipkart.com

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Apr 15, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Mar 14, 2019

Flipkart Customer Care's response We will revert on it.

Mar 18, 2019

Updated by Pitchers Yes I have received the call from Flipkart but still they are forcing me cancel the product. Initially they told me that they will resolved my query by 13. On 13 March they asked me to cancel the product. I dined, They they asked me for more 48 Hours then after 24 hour they called me again and asked me to cancel the product. Now they are keep forcing me to cancel it. Why i will cancel this product.
What about the mental torture i got from you? What about the irritating calls you guys are giving me everyday 5 time. What about the money which is with you from last 13 days.
They are so pathetic. No customer satisfaction. I will not cancel the product.