[Resolved] Flipkart — flipkart gift voucher

Malay Mukhopadhyay

from Kolkata, West Bengal

Website:

Flipkart online shopping.

I had purchased flipkart gift voucher on 01/03/2018 from aviva dollar dream portal amounting to rs.2000/- and out of the amount i had purchased two items on 5th. March 2018 that was delivered to me on 11th march 2018. After that, surprisingly, nothing could be done with the gift voucher as the same has been transferred to a different "wallet" without my consent/knowledge wherein i have nothing to do as whenever i had an effort to place an order and payment thereof online in flipkart site, it is showing as "invalid card" in the respective page although balance amount is there in the voucher. What is the fate of the voucher that belongs to me?

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May 12, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Apr 07, 2018

Flipkart Customer Care's response We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]

Apr 07, 2018

Updated by Malay Mukhopadhyay Please note that my name Is Malay Mukhopadhyay and the Voucher No.[protected] by which I ordered two items having Order nos.OD[protected] & OD[protected] that were delivered on[protected]. Followed by that orders, no trace of the Gift Voucher in the Flipkart online site that was opened by my user id. and password. No positive reply received from "Customer Support" mail or contacting over phone as the voice of the Customer executive of Flipkart was not audible and non-distinct. I like to know the status of the Gift Voucher as still today I do not have any whereabout of the same. Request you to solve the matter as quickly as possible. I am in no mood to talk to customer executive or send any mail to customer support.

Apr 10, 2018

Updated by Malay Mukhopadhyay No reply generated from the Flipkart customer support till today.