[Resolved] Flipkart — Flipkart has mis placed my shipment and cancelled the shipment without my consent | |||
I have been a regular client of flipkart. The current order has been a nightmare. I have placed an order OD[protected] on 6th Jun. It was shipped and reached mumbai on 8th Jun. Since then, it is not moving. I have called their customer care multiple times. Every time they gave me a commitment that the shipment would be delivered at said time and they will call me. But this was never delivered. Few minutes back (11-Jun 8pm) when i called the customer care, they without my consent cancelled the shipment. Complaint numbers:[protected] and[protected] I think they have lost my shipment and blaming me that i have cancelled the shipment I am not sure, how companies like Flipkart gets the right to harass the consumers. Is there any thing which can be done? Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Jun 12, 2015 Flipkart Customer Care's response Called customer and resolved the issue.
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 1 Comment | |||
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+91 80 4274 9527 [Grievance Officer]
+91 80 4908 3910 [Grievance Officer]
+91 12 4615 0000 [Corp Office]
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
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Please do not give any false statement. Yes, i received a call from you. But what does it mean that you have resolved the issue?
Your website says that the remittance was successful and this is the status 2-3 days back. I haven't received my money back, till date.
Also, returning my own money is not a resolution. You have kept my money for 7 days, my order was cancelled without my consent, i had a harrowing time on at least 10 calls with your customer care, i have suffered in my work due to delay in delivery at your end, twice i had to cancel my work and be at home to receive the delivery. Have you compensated all these??
- Sunil