[Resolved]  Flipkart — Flipkart IDFC pay later cibil issue

In Nov 2021 i checked my cibil report and found there is personal loan of 3000 rupees on my name by idfc first bank for which i never applied before. As well i don't have any type of intimation or information on mobile number or e-mail from idfc first bank. While i contact to idfc bank they said to contact to flipkart to close pay later account but flipkart's customer care number not even connecting to executive as well no option available to raise case.

Now I am filing a case to reserve bank of india about the same. I will take a serious action against this issue. I know the amount is 3000 /- which is less comparatively but my concern is why flipkart is doing so with their customers? How they got rights to log personal loan on any customer name without his approval or without intimation to him on his mobile or on email? Please take necessary action against this issue.

I will even complaint fraud case against flipkart.