Flipkart — Flipkart is cheating consumers but not sending the products which are orginally ordered

I purchased laxmipati saree but I received some other brand saree which is completely different so I placed a return request on which was within the return period because what I ordered and what I received were completely different saree in terms of brand, quality and price but my request was rejected 3 times and also I called Flipkart customer care nearly 30-40times in last week, till date I was told that I will get full assistance & support but got NO support from Flipkarts team & I also requested to talk to senior but my request was rejected every time, I requested for REFUND / REPLACEMENT because the problem is from Flipkart as they sent different brand saree ‘INDER’ INSTEAD OF ‘LAXMIPATI SAREE’ as well as rejected my return request is this a way of treating customers by providing fake product for worth Rs 1700 and not taking any responsibility and not responding or providing any solutions