[Resolved]  Flipkart — flipkart is doing fraud along with their vendors

Address:

Vijaya nagar, 560040

Hello respected sir/ madam,
We have ordered 2 aurelia kurta & 1 w brand kurta on 20th oct.
As per their schedule it supposed to reach us by 22nd oct.

After the long follow ups on 28th we came to know that item was delivered to some unknown person with the fake signature. We surprised how these people can deliver to unknown people without our knowledge... Even no calls from the team???
The complaint for the same was done on 28th to flipkart team, till today we wrote a mail - 6 times, called more than 13 times. But the team still not responding/replying. Many times they are disconnecting the call as they cannot answer our questions. It shows flipkart is cheating to customers.

They can easily track with delivery guy mobile no in one day & ask for where is dispatched, but taking more than week time we are doubting on flipkart that they 100% cheating to the customer.

Pls note: the amount was already paid for all the items.

The order details:
Order id: od[protected] items
Value: inr 1, 100/

We need your honest help here.
Kindly help us.

Thank you...
Regards.
Suchith (On behalf of sushma - my wife)

(Ordered in the name of sushma)