[Resolved]  Flipkart — flipkart is harassing & denying me for refund my amount for damaged product

Address:

Dewas, Madhya Pradesh

1. I have ordered one television set from flipkart against order id no.[protected] on dt.[protected]
2. I got damaged television set on dt. 06-10-19 when i placed return request they have accepted as replacement of television.
3. Till date on 02-11-19 i didn't get replacement.
4. Because of diwali festival & i need new television set as early as possible i bought new television set.
5. Now when i ask flipkart to collect the damaged product & refund my amount they harassing me & denied for refund.
6. I continuously convincing flipkart that i have already bought new television set because of so much delay by flipkart. They are just denying for refund my amount & forcing me to take delivery of the product which they have not forwarded till date (More than 1 month completed).

Kindly help me. I am also attaching damaged product pictures which has been taken by flipkart technician.