[Resolved] Flipkart — flipkart is not allowing to return the products from order id od[protected]

kstallion

from Mumbai, Maharashtra

Website:

Flipkart.com

It's regarding Order ID OD[protected] which has been delivered with size & quality issues.
But Flipkart is not allowing me to return the items for reason " too many returns "
From last 15 days I am chasing Flipkart but Flipkart is not responding me. Made false commitment for call back but didn't make call. Sending auto generated email again and again instead of resolution and arranging reverse pickup.
2 day ago One of Flipkart representative put me on hold for half and hour to transfer call to senior and disconnect the call without proper communication.
I am 5 month pregnant woman who is being harrassed by Flipkart.
I have attached order history snapshot with the image of products I need to return.

+3 photos

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Nov 18, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 12, 2018

Flipkart Customer Care's response We will revert on it.

Oct 14, 2018

Updated by kstallion Such kind of emails I am getting from Flipkart from last 15 days even after making complaint to consumer court. On phone Ms. Kavita Flipkart representative said same thing.. I want to ask WHY? Why I can't return the product when I am having size issue and quality issue. They are doing monopoly. Instead of improving themself they are stopping and blocking their customer.
I need to return the products.

Oct 14, 2018

Updated by kstallion Ms. Kavita on Firday' 12th Oct 2018 made FALSE COMMITMENT of call back within 24 hrs from phone no.[protected] for which I am still waiting.