[Resolved] Flipkart — flipkart is not availing the invoice copy of products they are selling

bluesmodak

from Chennai, Tamil Nadu

Address:

Anjaneyar Koil St, Vengaivasal, Chennai, Tamil Nadu, 600126

Hi have purchased an asus zenfone max m2 (Black, 32 gb) from flipkart.
Order id - od[protected]

I have been asking for the invoice copy since past 5 days post delivery of product, but flipkart customer service representative says that invoice is not available. Also they didn't get back to me as promised in email.
They are not sure if this is a fake product.

+2 photos

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Oct 13, 2019

Complaint marked as Resolved

Resolved

Flipkart customer support has been notified about the posted complaint.

Jun 24, 2019

Updated by bluesmodak Still did not receive any solution from Flipkart

Verified Support

Jun 25, 2019

Flipkart Customer Care's response We will revert on it.

Verified Support

Oct 08, 2019

Flipkart Customer Care's response Hi Balram,

We are sorry for the trouble caused.

We would like to let you know that a copy of the invoice provided by the seller for your order has been attached to your email as requested.

Here's how you can get your invoice instantly next time around:

1. Visit 'My Orders' section of your Flipkart account here: http://fkrt.it/bqWLi~NN
2. Click on the order for which you’d like the invoice and click on ‘Request Invoice’

The invoice will be sent to your registered email address used while placing the order.

It's that simple! In case, you don’t find the invoice in your inbox, please check the spam folder.

Hope this helps.