[Resolved] Flipkart — Flipkart is not refunding or replacing

Saakshi Verma

from Patna, Bihar

Address:

New Delhi, Delhi, 110059

I ordered a leEco le 2 amounted RS.12000 last week. After I received the phone I checked that its camera quality is very poor. I requested for return that item. I got a call from their executive and she said that u will get refund but now they are denying, even they are not ready for replacement
I m unhappy with this matter. I m hard earning person. Pls resolve my problem asap otherwise I have to take further legal action against ur company.

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Jan 3, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 30, 2016

Flipkart Customer Care's response Spoke with customer and informed to him that we are unable to do anything in this as there is no issue customer is stating that the camera is 16 megapixel but the quality is like 4 megapixel. So very politely denied to customer regarding the return.

So closing the case.