[Resolved]  Flipkart — flipkart is not returning the damaged electric good

Address:	301019
Website:	www.flipkart.com

I ordered electric heater (Orpat och1420 carbon room heater) on 28th dec 2018 through flipkart (Order number: od[protected] and got delivery of same on 10th jan 2018. (Supplier delayed the delivery without providing any reason)
When we opened the package, we found that carbon rod of the heater was in complete broken state. I requested the return on very next day refund id:[protected], my request to return was accepted and flipkart promised to pick the damaged good in 2 days. But my request to return was cancelled without giving any reason by flipkart in 1 day.
I again requested the return and flipkart again accepted the request to return, but cancel my return request again without providing any reason (Refund id:[protected]).
For the third time i have again raised the return request[protected] and still nobody from flipkart has contacted me to talk about my loss and return request getting auto cancelled by system.
I just cannot believe how a big company like flipkart is doing business with such disgusting practices and no proper customer care support. You will not even find the customer care number which is in working state. I have tried calling all the number mentioned below which i have found over the internet and none of the numbers are working.
Customer care :[protected]
+[protected] [grievance officer]
+[protected] [corp office]
+[protected] [grievance officer]

This all had given me such a bad experience and mental stress that i cannot even think of making another online purchase from flipkart.

Could somebody help me to direct my issue to assigned flipkart representative and help me getting my hard earned money refunded.