[Resolved] Flipkart — flipkart leaked personal details to scammers

Akshay Khurana

from Delhi, Delhi

Address:	Bangalore, Karnataka
Website:	Flipkart.com

Only 14th Jan. I happily placed an order from Mumbai FITSY Seller. The order took a while to delivery which was okay though, but it actually opened by eyes about Flipkart. I started receiving calls from unknown numbers and even received a message from BZ-FLIPKT. Screenshot is attached. I also received calls from the scammer who demanded Rs. 8, 500/- payment. Number is already provided to Flipkart in the Ticket ID: IN[protected].

The same was conveyed to the Flipkart Team as how I narrowed down that the breach was made via "Flipkart". Actually the format of address which was put in Flipkart was exactly what the scammer confirmed to me over the call. So, I was able to understand that this format of the address was put over Flipkart.

They have clearly disrespected the GDPR policy. Be the breach was from the Flipkart Seller or some Courier person. My details were leaked regardlessly. Hence, I don't want to use Flipkart any more and I want to penalise them for the same. They have been threatening me with calls and emails for the pending payments of Pay Later account. I didn't like the shopping experience at all, hence I don't want to pay PayLater Invoices.

The customer support is useless as reading the Knowledge base set by bunch of fools. I never find their support helpful in such cases.

I am hoping the Flipkart recovery team will read this and provide me a better solution.

+1 photos

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May 24, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Apr 20, 2019

Flipkart Customer Care's response We will revert on it.

Verified Support

Apr 20, 2019

Flipkart Customer Care's response Customer raised a complaint stating that calls done by the fraudsters with the information which was given to Flipkart by customer. We have interacted with the customer and informed that fraudsters may use various sources to get data including any shopping related invoices, package labels and so on and also assured that your Flipkart account related data is completely secure and we take stringent measures to ensure that. Asked the customer to lodge the complaint in the nearest cyber department for further assistance and closing the complaint from our end.