[Resolved] Flipkart — flipkart not accepting return as they have return policy of 7 days

Sahiljaiswal556

from Mumbai, Maharashtra

Address:	H/1303 Mahalaxmi building gopal nagar worli, Mumbai City, Maharashtra, 400018
Website:	Flipkart.com

My order id - od[protected]
I have ordered a apple airpods 2 they have sent me airpods 1 i have got noticed while opening the package than i have complaint about this to flipkart they are like we have to investigate. Than i have waited for 7 days there is not a single response from them. Still its been 50 days no response from them. I need my proper item i have paid for it and this flipkart company is cheating with coustomer

+2 photos

Was this information helpful?

No (0)

Yes (0)

Dec 23, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 03, 2019

Flipkart Customer Care's response We will revert on it.

Verified Support

Mar 07, 2020

Flipkart Customer Care's response Hi,
We are sorry for the trouble caused. The seller has confirmed that a refund has been completed on 20 Nov 19. It would have reflected in your bank account by 28 Nov 19. Request you to note down the ARN: IGAHBDYDX1. If you do not see the refund in your account by this time, please check the previous statement of your bank account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card with the reference number in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance department cell. Your kind understanding is appreciated.