[Resolved] Flipkart — Flipkart - Not getting replacement of my order | |
Hello, My order id in Flipkart is OD[protected] I had placed an order of HP 14s laptop, but I got defective product. There was screen leak issue.I ordered replacement the same day(28th October) and technician visited 2 days later(30th October) I received DOA letter from HP on 31st October. There was no communication from Flipkart meanwhile. 4th was another technician visit who sealed the package completely. I called flipkart today as of when can I get replacement and they say they can only refund and not replace the item. Now they cancelled the refund as well since 10days are passed Please provide me the replacement and customer support is not helping me. Was this information helpful? | |
Aug 20, 2021 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Nov 08, 2020 Flipkart Customer Care's response Hi, Thanks for writing in. We are sorry for the trouble you had to go through. However, we're writing to let you know that the courier service provider has scheduled the shipment of "HP 14s Core i3 10th Gen - (8 GB/256 GB SSD/Windows 10 Home) 14s-cf3074TU Thin and Light Laptop'' and will be delivered to you on or before "28th Nov 20''. Have a nice day!
| |
 Add a Comment | |
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
55%
Complaints
46712
Pending
0
Resolved
25443
View all 46712 Flipkart reviews & complaints
+91 80 4274 9527 [Grievance Officer]
+91 80 4908 3910 [Grievance Officer]
+91 12 4615 0000 [Corp Office]
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
View all Flipkart contact information
Post your Comment