Flipkart — Flipkart not replacing Realme GT Neo 2 after showing proof of defective display

Hello, I brought a realme GT Neo 2 on Flipkart on 23rd February
Order ID - OD[protected]

Got the phone delivered yesterday but there attaching picture, You can see the green tint on the picture on the left
Green tint issue is also seen when you open realme clock app and the dialer, It looks like a green filter is applied on the screen. The AMOLED display is defective.
It is also present on the dialer app when you make phone calls, realme clock app and settings.

I had to call Filpkart 8 times and explain everything each time to the customer care executive and still they haven't found a solution/ initiated a replacement request.
+3 photos
Was this information helpful?
No (0)
Yes (2)
Flipkart customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46700
    Pending
    0
    Resolved
    25440
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information