[Resolved] Flipkart — Flipkart not resolving my issue about invoice name and address

premmkrishna

from Tindivanam, Tamil Nadu

Address:	Cuddalore, Tamil Nadu, 607803
Website:	www.flipkart.com

I recently placed an order for remdi 3s prime for which i constantly reminded flipkart of change in billing name and they even confirmed it just before shipping. But when i received my invoice, it has a different name. I contacted flipkart many times and they drop the call before i complete my sentence. I wanted the name to be same as shipping as my dad gets reimbursement from company if the bill is on his name similar to the shipping name& address.

They have one name in their database and different one in my invoice. My order number is od[protected] for any reference. I have not opened the package yet. Please resolve my issue as soon as possible.

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Aug 14, 2016

Complaint marked as Resolved

I contacted flipkart one last time hoping for resolution.They told they couldn't change billing name but can offer refund.I was disappointed though because I have to wait for the next product launch. ;(

Flipkart customer support has been notified about the posted complaint.

Aug 14, 2016

Updated by premmkrishna Thank you.Flipkart has resolved my issue stating that they will process a refund for the product.