[Resolved]  Flipkart — flipkart not taking return request for my mobile phone

Address:201005

I bought a Moto X4 6gb mobile from Flipkart, The phone was dead on arrival and post charging as well I am not satisfied with quality So I am trying to returned it but flipkart is not accepting my return request. I checked before purchasing that the product, no where it was mentioned only replacement allowed. For other mobiles, this message was present on product page. They are deliberately cheating, product is only under 10 days return policy. Please take up my return request, and look into this matter urgently.

Order number: OD[protected]
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Feb 24, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jan 10, 2019
Flipkart Customer Care's response
We will revert on it.
Verified Support
Jan 15, 2019
Flipkart Customer Care's response
We have been trying to interact with the cx on [protected], but no response from the cx end for over 5 days
Closing the case.
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