Flipkart — flipkart order no od[protected]

I placed the order on 12 th june'20 and it has been more than 24 days and no update regarding dispatch /delivery date from flipkart.

With repeated interaction to the customer service team i'm getting only resolution dates, that too are getting postponing and no concrete updates.

I ordred the item based on their estimated delivery and such a long waiting is not serving my purpose of buying.

If the seller is not responding flipkart should take action and forced them to cancel the order. Keeping the customer waiting for such a long time is not acceptable at all.
Since there is no shipment and no update in the last 24 days from the seller, flipkart should interect with the matter with priority.
I am facing this type of problem second time with flipkart.

Sorry but response from flipkart is so poor and this is true.

Pl act and cancel my order asap..
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Flipkart customer support has been notified about the posted complaint.
Verified Support
Jul 07, 2020
Flipkart Customer Care's response
We will revert on it.
Jul 16, 2020
Updated by champakonline
Today 15th July and no action from flipkart. This is total disappointment. Surprised, why flipkart is not able to resolve this issue.
I ordered this item with some specific purpose and since flipkart is not cancelling this order, my money has stuck and I’m not able to order from others good.
Do act flipkart.
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