Flipkart — Flipkart order OD[protected]

A fraudulent act by flipkart.

Attached is what i received.

Issue:
I have ordered 3 steel bottle but instead i have received one single plastic bottle. This is a case of fraud on your part where you have delivered wrong item.

I have raised several request regarding replacement of product but every time replacement request is approved but delivery person always refuses to pick up the old item as well as refuses to deliver the new item. And suddenly every time replacement request gets cancelled automatically without any intimation. This is really a case of harassments to customer. Its now over my head as this issue is long pending.

Please return the product now as i can't wait for the replacement anymore.
Now don't say 7 days return period is over, when you are taking 10-12 days to replace and still don't deliver the item. Then automatically 7 days will be over.
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Flipkart customer support has been notified about the posted complaint.
Verified Support
Sep 22, 2020
Flipkart Customer Care's response
Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
Sep 22, 2020
Updated by vikas_111
Order id OD[protected]
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Order id OD[protected]

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