Flipkart — Flipkart order status pending even after 5 days and payment deducted from my account

On 5th december 2022, i ordered Acer 50" 4k tv with Order ID - OD[protected] from flipkart site. Payment got deducted from my kotak bank account via upi (gpay) transaction but flipkart shows 'payment not received from the bank' and 'order is pending'. I have been waiting for 5 days to happen something. I lodged a complain also on flipkart but no response even after 72 hours. they are refunding my money nor they are confirming the order. They are simply ignoring my request.