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Flipkart — Flipkart pay later noc

Its being 2-3months i have been contacting flipkart and also idfc for the noc and they are just playing with it. Due to this issue my credit score went all the way from 750 to 665. Whenever i contact flipkart says it will take 1week 2week 45days nothing happened .now in my cibil still due is showing and the account is active. The flipkart paylater have been closed by flipkart
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