Flipkart — Flipkart paylater fraud -no action from flipkart

Website:www.flipkart.com

On 28th Jan 2022 my flipkart order got cancelled by itself, i did not cancelled any order . I received a call from the no [protected] at 4:13 pm which is flipkart customer care service and was informed that the order got cancelled due to backend issues . So please share the otp to get your order by evening . I rechecked on truecaller which clearly stated flipkart customer care. Unfortunately i shared the otp and witin a second i received the message :
The phone number linked to your Flipkart account has been updated to [protected].
I was so shocked to see that my account got hacked.I immediately called the flipkart customer support to address the issue and it took few hours for them to get back to me.
I filed a complaint at the cyber crime and reported idfc bank too for the fraud transaction and have called flipkart day and night for hours many times . And still nothing is sorted out, no solution to this issue . Even on twitter i tried to contact but no solution has been provided till date.
I was informed by flipkart customer care that an apple phone 2 real me phones and few other products have been ordered using paylater and were delivered within 30 minutes. I mean is this a joke??? This itself shows how irresponsible flipkart is.
My account is still not recovered back to me and i am receiving payment reminders for these false transactions. This is a pure case o[censored]nsafe privacy on flipkart and mental torture .
Flipkart is the worst e-com platform !!
I want my account back and cancel all these unauthorised payments done by the hacker.
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Flipkart customer support has been notified about the posted complaint.
Feb 16, 2022
Updated by Ishika03
I am receiving payment emi reminders for these unauthorised payments my account is still not recovered . what action you have taken?? Its been a month do u guys have shame @flipkart??
Feb 23, 2022
Updated by Ishika03
I am literally being mentally harassed by flipkart regarding the fraud case that happened on 28th Jan 2021.
No resolution has been provided to me even after reporting for more than 100 times, numerous emails. Cyber crime report has already been done aadhar card has been shared with flipkart .
My account is blocked by flipkart without any concrete evidence or reason and daily I am receiving payment reminders for these unauthorized transactions.
When will this mental harassment stop??
Do you have any shame flipkart??
Mar 09, 2022
Updated by Ishika03
Its more than a month . The case is not yet solved!!!

Complaint comments 

Comments

Same has happened in our case. It is causing mental agony... Has your issue solved?
aman#121's reply, Sep 14, 2022
any can call me please to know 8766242519
Same trauma i am facing. And flipkart is not responding to cyber crime as well. Did your case got resolve?
Hi,
Did your complaint get resolved?
Had the same issue recently with Flipkart pay later, Please can you confirm how it was resolved. Kindly help me as it is causing mental disturbance.
My flipkart account hacked by someone his no [protected] and he misused with this 66000 fraud he purchased iphone 13 and 3499 watch I immediately informed flipkart they did not take any action on it now I am in big trouble
Same issue with me too my CIBIL Score has drastically reduced and its been 1.8 years I am still get calls from Flipkart.
Hi all I have also faced this issue and flipkart is not taking any action, can we all form a group? All victims together if we take action I am sure we can do something, if we do individually nothing will happen
vinu9677's reply, Nov 1, 2023
yes
Guys, Have any one issue got resolved and if yes how. Please let me know as I'm facing the same issues.

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