Flipkart — Flipkart Paylater is showing as Personal Loan in CIBIL

I am having 2 issues with Flipkart Pay later.

1. I am having Flipkart Paylater account from long time. But when I checked my CIBIL report recently, 70000/- showing as Personal Loan in it which I never took/utilized. I am trying to escalate this issue with Flipkart many times but they never taken it seriously. This is effecting my CIBIL score badly.

2. I utilized 7800/- under Smart upgrade plan which is also showing as Personal loan in CIBIL report. I tried to make payment immediately but they aren't providing the option to it even though I told them clearly that this amount is showing as Personal loan and effecting my CIBIL score.

Due to these 2 issues, my current on going loan process got effected.

I want the solution this matter as soon as possible.