[Resolved]  Flipkart — Flipkart Perfect Homes Paradiso Engineered Wood TV Entertainment Unit (Finish Color - Wenge, Knock Down)

Address:

Maharashtra – India

Order Number-OD[protected]

I had ordered a tv unit for 12490/- from Flipkart on Big Billion Days
I received the product on 26 October 2021.
On 27 October the installation man came and found that a part of the tv unit is damaged so he raised a complaint to replace the defective part of the product and then he left. After an hour I got an email that the seller has disapproved to replace the part of the product He will replace the whole product. But when I saw my Flipkart order section it showed me that you will get a refund, not the replacement.
I contact customer care they didn't help me and told me that I can only get a refund, not a replacement.
Now tell me that will I get the BigBillion days price if I take the refund????
No, I won't get the same price again so I want the replacement, not the refund.
Kindly help me.

Seller name- OmniTechRetail