[Resolved]  Flipkart — flipkart product cancelled due to damage by eckhart and now I'm supposed to reorder at higher price

Address:	Ahmedabad, Gujarat, 382418
Website:	Flipkart

79990
74000

This is regarding the order with order id OD[protected] placed on 17th Apr 2018 for an Acer Predator Helios 300 Core i7 7th Gen original price 1, 09, 990/- at an offer discount of 73, 990/-. Now, on 20th Apr when i check the order status, there is a notification saying: shipment undelivered due to damage (See attached images). I then called their customer care and the resolution provided was to place the order again. Now, i am certainly not willing to pay 36, 000/- additional for no fault of mine. So, i sent an email asking for a replacement piece and got no response there as well.

I did some searching online on this issue, and i find that customers have faced this issue during the earlier for this year, on the exact same laptop, and by the exact same seller retailnet. The link provided below has links further pointing to more customers reporting the same (
Link 1: https://www.consumercomplaints.inflipkart-fraud-by-flipkart-and-retailnet-c1719592
Link 2: https://www.consumercomplaints.inflipkart-product-cancelled-due-to-damage-by-eckhart-and-now-im-supposed-to-reorder-at-hi...⇄
)

I urge you to look into this matter with utmost urgency and sincerity, as this is extremely fishy and seems like ekart and retailnet together may be deceiving them.

Now It means Flipkart will start to do fraud.