[Resolved]  Flipkart — flipkart refund - incident: in[protected]

Hi Admin,

I ordered one Nike shoe price of 3146 rupees from Flipkart on 21 Oct 2019 and made my transaction through SBI VISA Debit card. I returned the product on 1 Nov 2019 and they refund the amount on 8 Nov 2019. They asked me to till 11 Nov. Today is 18 Nov 2019 Still i didn't received the amount. More than 40 times i follow up with Flipkart but they are asking to contact to bank. I contacted with my bank but they told no they could not do anything as because any details for this transaction is not displayed to my bank account. I told to flipkart this is my situation but they simply telling you have to follow up with your bank only we cannot do anything from flipkart side. I tried to dispute against my bank but the ARN(Reference) number which is given to me by Flipkart that is invalid. I sent one mail along with screenshot that i was unable to put dispute as the number was invalid. For raising any dispute to SBI - Txn Id/UTR No. is mandatory. I asked the number but they simply told we cannot provide other details. Flipkart representative they harassed me like anything. Please help me to resolve the issue. All I want to get my money back.

ARN number - [protected]
Transaction Number - RSM[protected]
AUTH Code - 838378

Thank you for your Assistance,

Sincerely,
Momen Roussell