Flipkart — Flipkart scam - selling old manufactured laptops with fake warranty

I have a Purchased a Gaming laptop on 30th Sep, 2024 - order id OD[protected]. Flipkart sold it with 3 years onsite warranty + 3 years lenovo ultimate support + 1 year damage protection. However, I was given a defective laptop (battery drains within an hr), when I tried to reach Lenovo in the month of Oct'2024, they told me that my machine's warranty started on Mar2023 & expired on Mar'2024 & I have no active warranty.

I was initially made to sort out with Lenovo & flipkart denied any support from their end. I have shared the emails from Lenovo back to flipkart & also tried to reach out to their social media team via X.

I was assured that they will return my money as seller accepted my request, however, I was travelling that time I have asked them to arrange the pickup next week.

Now that I am back after a week, Flipkart team is back again with them, they are claiming now that my issue is resolved. They close any ticket I raise stating issue resolved without giving any resolution.

It's an expensive laptop, and I cant afford being a victim of their game & lose my money there.

Kunal Datta
[protected]@gmail.com
[protected]