Flipkart — Flipkart seller hub selling services by promising fake commitment and with delay

I am seller on Flipkart and selling from last 6 months, I have been recently contacted by one of the flipkart representatives to buy the flipkart manager services .
I purchased the scheme on 27th July 2022 and representative was appointed on 8th after so much follow ups and ticket was raised on 29th July 2022 and 7th August 2022. .
I am feeling bullied by your representatives and fraudulently selling the scheme to me. Requested them refund the full amount as no action is taken from their for the bought services.
But exceutives doesnt even address the issue of fake promises and delay.
Please get it resolved and call me on [protected].