Flipkart — Flipkart send me the defective Red Chief shoes

Address:Flipkart seller address:- Leayan Global Pvt. Ltd., Khasra no-246, vilage Bhora kalan, Pataudi Road, Near Bilaspur Chowk,Bilaspur-Distt. Gurgaon, Haryana GURGAON, PATAUDI - 122503 GSTIN: 06AABCL8692B1

I have purchased red chief shoes of Rs 1722 from flipkart on 31-October-2020. flipkart already mentioned that warranty is of 2 months but they are not refunding. In less than two months the Upper layer of shoes is getting worse and coming out from the surface, very disappointed with flipkart. This is duplicate product which has been sold by flipkart, flipkart cheated me with its duplicate product,
So, i want replacement/refund from flipkart as soon as possible,

flipkart is calling me and telling me to contact with seller, flipkart and seller both are not responding appropriately.
even the seller is not registering the complaint and flipkart has closed my complaint, i am requesting consumer forum to help me to ged rid of these annoying seller and flipkart. And requesting you to help me in getting the refund against this product.
please help me to get refund for this defective product .
flipkart and its seller both are delaying my complaint to exhaust the warranty period.

I have attached 3 photos:
1. Defective shoes picture
2. flipkart product page having warranty described
3. invoice
thank you
Regards
Was this information helpful?
No (0)
Yes (0)
Flipkart customer support has been notified about the posted complaint.
Jan 10, 2021
Updated by BADAL VERMA
I have attached 3 photos:
1. Defective shoes picture
2. flipkart product page having warranty described
3. invoice

Verified Support
Jan 11, 2021
Flipkart Customer Care's response
We will revert on it.
Jan 14, 2021
Updated by BADAL VERMA
When will you revert on it ?
Jan 16, 2021
Updated by BADAL VERMA
I am requesting 'consumercomplaints ' to help me.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46700
    Pending
    0
    Resolved
    25442
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information