Flipkart — Flipkart supports fraud sellers and not customers

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Flipkart.com

I ordered stainless steel channels to fit in my modular kitchen from Flipkart. The seller sold me rusted channels and had return window of 1 week. I am an avid shopper on Flipkart and never saw 1 week return window on any products I have ordered so far. Due to Covid, we open any parcel only after 48 hours of their delivery. But we had to go to another city for some health checkup for 4 days and we did not open these parcels until a week. When we opened the parcels after a week, we found rusted channels in all of them (I placed 3 orders). The seller has very cunningly packed rusted channels in all 3 parcels. I promptly raised the issue to Flipkart but they are busy supporting their fraud seller rather than helping a customer out. One excuse is we did not raise it within return window. Who the hell keeps a 7 days return window in the 1st place? I hate Flipkart customer service so much, for not getting to root of issue and accepting their seller is fraud. I hate the seller for fooling customers and taking their money. Please beware of this seller and brand: NRT Side Mount Full Extension Drawer Slide (Pack of 2)