[Resolved] Flipkart — flipkart tv return/refund issue

Shanky Suman

from Hyderabad, Telangana

Address:	500032
Website:	www.flipkart.com

Hi.. I bought a thomson tv from Flipkart 10 days back, i was not satisfied with the product quality. I raise a refund request within 7 days, asking for resolution. I got a message that they will call me and give resolutions, I got no call from flipkart and my return request was rejected..

I raised the return request again saying that the tv dispay quality is not good.
They promised that we shall contact you and resolution will be given.

My request was rejected again without any callback or resolution

I called Flipkart customer care also, they took my request and said they will contact and provide resolutions, i got no call no resolution'
Now return policy is over, i can't do anything..

This is very pathetic and unfortunate. Please help me in this case.

The TV has display issues.. it has black linings on the face/edges.. Not at all worth watching.. I am stcuk.. please help

+1 photos

Was this information helpful?

No (0)

Yes (0)

Jan 4, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 28, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

Nov 28, 2018

Flipkart Customer Care's response Customer raised a complaint stating that the warranty is expired. We have interacted with the customer and gave the right information about the warranty as per the system information. Hence, closing the complaint form our end.

Nov 28, 2018

Updated by Shanky Suman This entire statement by flipkart is wrong.. The rerurn policy of product is over, I want this product to be refunded ASAP, I am stuck I cant use it.
Nobody from flipkart interacted with me, i got a call from bangalore but i was in office could not pick it. So no interaction/no resolution happened.
Hence requesting to reconsider my complaint.

Nov 30, 2018

Updated by Shanky Suman flipkart again rejected my return request!! why are they doing this..!!
I am not satisfied with the product at all.. the display qaulity is not good at all..how many times i will tell this..
they are saying this is what you get from this brand and price.is it a resolution.
Had i known this earlier, i would not have ordered this product in first place..

please please help..