[Resolved]  Flipkart — fooling customers with wrong product

Address:Kolkata, West Bengal, 700032

Raising the concern in ref to the order id:order id
Od[protected] item)
I am not concern about the money but the the thing which flipkart is doing is not atall correct.

I have been using flipkart since long but it never happen like this
They have launched a 'paylater' service were in you can pay by 10th of evrymonth.

But the catch is i have order 5 items under paylater and you wont belive all the items are diffected. And the worse was the 1 which i have highligted.
I have order a mtris serum and flipkart have actually send me rose water inside the bottle and the bottle was not packed properly and it was opened already.

And the starange and funny part is this perticular product doesnt have any return policy as per seller.

This is so insulting for me that i recommended flipkart to all my known peaple.

I want this # product to be replaced as soon as possible
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Jul 31, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jun 05, 2018
Flipkart Customer Care's response
We will revert on it.
Verified Support
Jun 25, 2018
Flipkart Customer Care's response
We would like to inform you that we tried reaching on [protected] & [protected] but we were not able to reach you. We have sent a mail in your registered email Id: ash.[protected]@hotmail.com, if you want us to reopen the case, kindly revert on the same mail.
Verified Support
Jun 25, 2018
Flipkart Customer Care's response
We would like to inform you that we tried reaching on [protected] & [protected] but we were not able to reach you. We have sent a mail in your registered email Id: sabi.[protected]@outlook.com, if you want us to reopen the case, kindly revert on the same mail.
Jun 29, 2018
Updated by DiyaSoni
I would like to notify that flipkart has never called me and i am going to pay only when the other items are replaced or returned
Complaint comments 

Comments

Lava a51 (8 gb ram) gold colour

the service centre return the iteam due to not a valid product

my order id - od[protected]

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