[Resolved]  Flipkart — foolish flipkart customer care order id od[protected]

Address:

Ludhiana, Punjab, 141002

I placed order for 3 items od[protected], 1 item delivered without any tags.

I try to place a return request the same day item is received and then the stupid flipkart app asks to confirm if the item is with the original tags. So i contact the customer care which bluntly refused that they cannot help with it. It is a flipkart assured product, it goes through 6 quality checks and cannot be delivered without tags and when i ask them what is what quality checks you do, the person says i will put your call on hold and confirm you. After 5 minutes he says sorry he doesnot know what quality checks are performed, so he cannot help. I ask him to make me talk to his senior to which he refuses saying it is 9 pm now and no senior available and he will arrange callback from senior next morning which as expected was never received. Again i contacted them in evening and asked to make me speak to a senior as promised. They put me on hold for 25 minutes. After 25 minutes their senior appears and listens the whole issue again. He then goes on to repeat same thing it is our flipkart assured product, we do 6 quality checks, i again ask him what 6 quality checks you do on a piece of cloth, he said we check labels. I asked him ok and what are the next 5 steps, he said please let me confirm with my team, again he puts on hold for 5 minutes returns and says i dont know. Utter non sense. I have already asked the poor executives to prove that the item was sent with labels. They just say it is flipkart assured. Non sense. It shows that this is a n india n foolish company with foolish staff. Take your foolish stuff in your butts. Delivering products without tags.