Flipkart — For loss of my credit score

I am a buyer of flipkart and also a plud member. Since one month flipkart block my account and i already try to open my account but their was no positive response. I call many times customercares helpline number but their was same problem. I have to pay latter balance. If i could not pay then it will affect my civil score. So i want to pay but from flipkart site their was positive response. Thats why i complained here for their miss behaviour and providing lower servicing to their customer do that customer facing problem.
I requested here as soon as possible pls comply my query.
Best regards
Amiya kumar baral