[Resolved] Flipkart — for refund flipkart customer care person asking my bank details with otp

shank@123

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 410206
Website:	Flipkart

I purchase 1 belt on cod, they delivered 2belts which i didn`t order, for reference i had attached the snap, in there return process i can`t able to register my bank details, so i called there customer care number first they ask all the details of the product & then for refund they are ask my bank details for beneficiary registeration with otp, it means they are frauding us.

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Oct 22, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

Sep 19, 2018

Flipkart Customer Care's response Customer raised complaint regarding product replacement, we have interacted with customer and customer confirmed that he received the replacement product, hence closing the case from our team.

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Comments

the-piku

May 18, 2021

I received a damaged product. I contacted Flipkart customer service. They told me to share my Account number, IFSC code, Mobile Number, Email Id and then he said that they have shared an OTP for confirmation, which I shared at that moment. But sharing OTP is always said no. So I am skeptical about it, if I have been scammed. Please help!